Operations · Event rentals
Bibow Playground booking platform
A mobile-first booking site and admin panel for an inflatable playground rental business: customers book from their phone, pay a fee by GCash or BDO, and the team verifies and confirms in one place.
Read the detailed case study
01 / The context
What needed to change
Bibow Playground Rentals took bookings through Messenger conversations. Dates, venue details, payment screenshots, and follow-ups lived in chat threads, and customers could not see which dates were open. The business also needed a website that Google could find, since searches for the brand only surfaced its social pages.
Working within real constraints
Most customers book from a phone, often inside Messenger, on mobile data. Payments are manual (GCash and BDO), so the flow had to support receipts without a card gateway. Hosting costs had to stay low, and staff are not technical, so each change shipped with a short illustrated guide.
02 / Workflow in focus
From a phone booking to a confirmed date
- The customer picks a package, an open date and time, their contact details, the inflatable, and optional venue photos.
- They send the request and receive a private booking link and a booking image to keep. They can pay the fee now or later from that link.
- They pay the booking fee by GCash or BDO and attach a screenshot of the receipt.
- The team compares the proof with their account, verifies it, and moves the booking to Confirmed. The customer sees the new status on the same link.
03 / Implementation
What I built
- Built a five-step booking form with live availability, promos applied automatically, and a quote of the known charges.
- Added private booking links so customers can return, check status, or pay later without refilling the form.
- Let customers attach up to five venue photos, shrunk on the phone before upload and deleted 30 days after the event.
- Built an admin panel with calendar, table, and Kanban booking views, payment-proof review, inventory photos, promotions, and payment settings.
- Added an elevator handling fee, a selectable end time with paid extra hours, and a turnaround buffer between events that customers never see.
- Prepared the site for search with a sitemap, structured business details, a link preview image, and an owner checklist for Google Search Console and Business Profile.
Selected evidence
Booking and admin screens
Screenshots are from a test booking with sample photos. Customer screens are shown as they appear on a phone.